Civic Chat

Civic AI Navigator is a specialized chatbot suite designed specifically for local government agencies to streamline citizen-to-government interactions. Built using Retrieval-Augmented Generation (RAG) technology, the AI provides instant, accurate answers by pulling information exclusively from verified government website content. This ensures that citizens receive factual data about permits, utility billing, and voting requirements without the risk of AI "hallucinations." The tool supports over 80 languages, instantly breaking down communication barriers for diverse community members. By operating 24/7, it handles thousands of routine queries automatically, reducing the administrative burden on municipal staff and allowing them to focus on more complex public needs. It also includes smart analytics to help agencies identify what information their citizens are searching for most, highlighting potential gaps in their public service content.